A sour end to a wonderful break


I left Brisbane today after a little over a week of joy and happiness. I’ve had a fantastic time visiting my parents and my daughters.

This morning Dad made us breakfast sausages and bacon.

Looks odd but it was tasty.

For morning tea we had pavlova

It’s always better the day after when the cream goes a little more stiff.

My parents had to attend a matinee session of South Pacific this afternoon and I had to deliver the girls home. I had a couple of hours to kill so I got to the airport a couple of hours early. I checked in my bag using a QANTAS QTAG. A simple and convenient method to avoid paper based luggage tags. The process seemed to work okay.

I went to the Qantas Club and spent time reading. They had iced vivo biscuits which are a real treat http://en.wikipedia.org/wiki/Iced_VoVo

I boarded my flight after getting an upgrade thanks to Qantas. For an afternoon snack, I had a cheese plate.

It was delicious.

Then on arriving in Canberra I discovered my bag was not put on flight QF961. This is the second time in two months that this has happened with Qantas.

I caught a cab home after being told my bag would be delivered when it’s found. The cab driver of TX73 was not the driver on the dashboard card which was for A2278. He didn’t indicate to change lanes or turn corners and he was speaking on his mobile telephone throughout the drive from the airport to my place (this is now illegal in the ACT unless he has a proper handsfree set up which he didn’t). He didn’t know the directions to my place so I had to direct him. When I asked about his authority card it was in his pocket. I called the taxi company and they didn’t want to do anything. I would have to put the complaint in writing.

At 2055 AEDT I called QANTAS but they had closed their baggage service area despite their brochure saying it is open until 2100 AEST (which is 2200 AEDT). I called the Canberra baggage claim area and was told I should avoid using the Qantas QTAG system in future and there was still no trace of my bag. I am so annoyed. This has made me feel quite upset after what has been a wonderful break from work seeing my parents and daughters. I have stuff in that bag that I need to use not least of all the value of the contents.

I try not to rant too much on this blog but tonight I’ve ranted all over twitter and I felt the need to ventilate here.

I hope my bag shows up soon. Word to the wise, avoid the use of the QANTAS QTAG system.

Gaz